Effective Date: 10th August 2024

1. Introduction Help Crew, a service provided by Vision Consulting Services, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect We collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and payment information when you book a service or contact us.
• Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
• Cookies: We use cookies to enhance user experience, remember preferences, and analyze site traffic.

3. How We Use Your Information We use the collected information to:

• Provide and manage our handyman services.
• Process payments and communicate about your orders.
• Improve our website and services based on user behavior and feedback.
• Send promotional emails, offers, and updates with your consent.
• Comply with legal obligations and resolve disputes.

4. Information Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that assist in delivering our services, such as payment processors and IT support.
• Legal Authorities: When required by law, or to protect our rights, property, or safety.

5. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

6. Your Rights You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request a copy of the data we hold about you.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]

7. Links to Other Sites Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]

10. Acceptance of This Policy By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.